Frequently Asked Questions

  1. What is the standard Delivery Period?
    A: Our Standard Delivery Period is 7 Days, your order will be delivered to you at maximum of 7 days depending upon your location.
  2. What do I do if an item is defective?
    A: In case of any issues, you can always contact our Customer Care, We have a no questions asked return policy for all products. In case you are not satisfied with a product received you can return it to the delivery personnel at the time of delivery or you can contact our customer support team and we will do the needful. We insist you check all the items at the point of delivery. Do Not Worry we are here for you only Your Wish Our Command !!!
  3. How do I return products purchased on GaffarMart.in?
    A: Good once sold will be taken back if the product on arrival is damaged or faulty. Our supply crew checks the quality of all ordered products before they reach you. Products purchased on GaffarMart.in can be returned within 7 days. We have a No Question Asked Return & Cancellation Policy, Return shipping to be paid by the buyer.
  4. How will I get my money back in case of a cancellation or return? What are the modes of refund?
    A: In case of credit card payments we credit the money back to your credit/debit card or NetBanking which takes upto 7-10 working days to feature in your statement. Please contact customer support for any further assistance regarding this issue.
  5. In what cases my order will be cancelled by GaffarMart.in?
    A: If any transaction is done which is violating the terms and conditions of the website or any kind of fraud or violation of any coupon policy or in any other case deemed fit by GaffarMart.in ,GaffarMart.in Reserves the right to cancel any order on it’s discretion.
  6. How can I cancel my entire order?
    A: Please contact our customer support by email contact@gaffarmart.in in case you wish to cancel the order. On receipt of the cancellation notice we shall cancel the order and refund the entire amount only if the shipping is not done.
  7. How can I cancel items in my order?
    A: One can cancel an item by sending an email at contact@gaffarmart.in. If There is any Quality Issue we will be happy to replace the product as well. We have a No Question asked Return & Cancellation Policy Any Suggestion? Contact Us And send Your Suggestions Thank you!